MARDINGTOP CUSTOMER SUPPORT
Clear guidance for returns, refunds, and product support.
Returns are accepted within 30 days of delivery.
Both quality-related and non-quality-related returns are eligible for a full refund.
Items must be unused and unwashed, with original tags and packaging retained.
Please provide your order number and reason for return.
Contact our customer support team before returning an item.
Email customer@mardingtop.com with your order number and reason for return.
Include product photos if necessary.
Wait for our confirmation and return instructions before shipping the item back.
Refunds are processed after the returned item has been received and inspected.
Approved refunds will be processed within 3–7 business days.
Refunds will be issued to the original payment method.
Return shipping costs depend on the reason for return.
For confirmed product quality issues, Mardingtop covers return or exchange shipping costs.
For non-quality-related returns, customers are responsible for return shipping costs.
For assistance, contact customer@mardingtop.com.
