Shipping Policy

Order Processing

We prepare every order carefully and promptly.

Orders are processed and dispatched within 2 business days after payment confirmation.

We ship to customers worldwide, with free shipping on most orders.

Additional shipping charges may apply in special circumstances.

We use regional warehouses to serve customers in different destinations.

We operate warehouses in the United States, North America, Europe, the United Kingdom, and our local warehouse.

Orders are shipped from the warehouse best suited to your destination and product availability.

Transit times depend on the dispatch warehouse and destination.

Orders shipped from the corresponding regional warehouses typically take approximately 3–5 days.

Orders that cannot be fulfilled by these warehouses will generally be shipped from our local warehouse, with an estimated transit time of 15–25 days.

Transit estimates exclude order processing time and may vary depending on the destination and shipping method.

We aim to make ordering straightforward wherever possible.

Shipping availability depends on the destination, product, and available logistics services.

If we are unable to ship to your location, we will contact you by email to explain the situation and discuss the available options.

Please ensure that your shipping address and contact details are accurate when placing your order.

Wholesale and custom orders are shipped from our local warehouse.

Sea freight is our standard shipping method, with an estimated transit time of approximately 25 days from dispatch.

Transit time excludes order processing time. Actual timing may vary depending on the destination, shipping arrangements, and customs clearance.

For shipping details or a quotation, please contact customer@mardingtop.com.